Procedure
Browse the product list on our website and select the item or sample you are interested in. On the product detail page, you can review the specifications and features.
Fill out the inquiry form with the necessary details:
• Product name (e.g., “Hasami Ware Aroma Mug”)
• Quantity needed
• Other requests or questions (e.g., color preferences or special requests)
Example:
• Product Name: Hasami Ware Aroma Mug
• Quantity: 10 pieces
• Message: 5 in blue, 5 in white
We will review your order and confirm product availability. Based on your order, we will provide a quotation, including shipping fees and estimated delivery time.
We will send you a payment request through PayPal based on your order details and shipping cost.
Complete your payment through PayPal using the payment request sent to you. Once the payment is successfully processed, we will confirm the transaction and proceed to the next steps.
We will ship the product via Japan Post EMS (Express Mail Service) and notify you of the tracking number.
Receive your product or sample through Japan Post EMS. If you encounter any issues with the product after delivery, feel free to contact us for assistance.